ESC Elevator was originally founded in 1901 by the Brookbanks Family, as Electric Supply Co.: Commercial and Residential Electrical Contractors. Eddie A. Melton took over the company in 1972 and continued as Electrical Contractors along with installing and servicing residential elevators and lifts, a relationship that began in 1938. We continue as a family owed business as the current owners and custodians of this long legacy are Charlie and Cindy Cantore. Cindy is the daughter of the late Eddie A. Melton.
 Justin, Charlie, & Cindy Cantore |
 Eddie A Melton |
 Charlie Cantore |
| What our Customers have to say.... |
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Hi Charlie, I was just on the phone with your customer Gerry Fox. He wanted to pass on some excellent words about ESC Elevator. He mentioned that Jane & Kate are so kind and helpful. You can tell that they genuinely care about the person calling and the tech who came out was very professional, kind and friendly and went the extra mile making sure that everything was working properly. He stated it was the best customer service he has had in ages. I am not sure if he called to let you know, so I wanted to make sure you knew it. Its nice to have a positive word for our customers! Best Regards, Sally Klein, Office Administrator Waupaca Elevator Company |
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My name is Sonya Fore and
I just want to say that one of your technicians serviced my
elevator one day last week and he did a fantastic job! He gave
me several important tips concerning safety and other great
tips! I was very impressed! His name is Wade and I hope you
realize what a great employee you have in him. My husband owns a
small family business and I appreciate a good employee and would
want feedback if we were lucky enough to have a good one like
Wade. Thank you for the excellent service you provide! Sonya |
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This note is overdue; I
own a Savaria elevator up at Pawleys Island; over the years I
have had problems that no one had fixed;?however, I contacted
ESC in Charleston and they finally diagnosed the situation as a
bad switch; Ed and another service man really worked hard and
the elevator has been running good all summer; a job well done. Sincerely, Lowell Epstein |
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Well Charlie, As you well know, I not only stand by every word you wrote but I second the motion—the best...and the best to you and Cindy and your personnel. Thank everyone of you, Stuart |
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You guys are great… Your
service men are very professional and we always recommend you to
our friends. If you ever need to use us as a reference, please
feel free to do so. Best regards, Hank Greer Seabrook Island |
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Congratulations to your
Family run business! Very unique in this day & age. Thank you
for keeping our elevator in shape & thank you for your wonderful
employees. Always courteous, on time, & professional Sincerely, The Benedict Family |
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Hello!! Thanks for your
nice letter!! I appreciate your excellent service always! Good
luck for many more good years! See you soon. Sincerely, Kitty Vickery |
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Dear Charlie, We wanted to thank you so much for providing the stairlifts at our condo. It is greatly appreciated. It will add years of preventing wear and tear on my "Body Replacement Parts: Titanium, Plastic, Bolts, Screws" and such. Also, please extend my thanks to your great installation team of "Joel & Joel." They were true professionals who came in, surveyed the layout and went about executing a beautiful finished installation. It is a pleasure to deal with resources such as they are for your company, being good representatives and a lottsa fun to talk with. I was impressed with Joel Senior's knowledge of other things going no here, and that was greatly appreciated, too. Thank you for your company's acumen and for continued success. Lou & Margaret Crowson Mt Pleasant |
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Dear Charlie, This letter comes to express my sincere gratitude for the courtesy, professionalism, kindness and most of all sensitivity for services rendered at my home. The crew that you sent were courteous, efficient, polite and no time wasted. When businesses perform in an excellent manner true to their advertisement. I am compelled to express my appreciation and to advise better business bureau if the company is an active member of BBB. I rate your company's performance in the top category whatever that is at BBB. Celestine Miller Harris, North Charleston |
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Dear Charlie, I want to thank you again for all you did to get the chair lift installed in time for Alice to make the trip down in June. She passed away on Sept. 7th. Without your help, she would not have been able to spend one last vacation at Edisto with the grandchildren. Jim |
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I wanted you to know how
much our family appreciated the way that you handled the repair
of the chair lift at the Smith Family House, LLC. You worked
with renters, real estate people and me from 1200 miles away to
take care of this repair in an expedient and professional
manner. It was a pleasure doing business with your family and I
thank you. Kathy Waterhouse, President, Smith Family House LLC |
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Dear Mr. Cantore, I am writing you to thank you for restoring my faith in mankind, especially when it comes to customer service. The fact that you took the time to call me and explain what was going on with the repair of my stair lift was very appreciative. You were also very honest with me about the charges, and the fact that you were refunding some of those charges, was unbelievable to me. I know many companies who would not have been so honest. I also wanted to let you know that all of the representatives that have come out to my home have been punctual, professional, friendly and are always eager to answer any of my questions. In these times and days that is a rarity. You are very fortunate to have such employees working for you, after all, they represent you. Thank you again Mr. Cantore for being so honest and truthful. Sincerely, Cheryl Todd Charleston |
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I want to thank you for all of your excellent
service- being there and on time to help me. Plus, the feeling
of cost was very reasonable. After speaking with you at your office I felt so comfortable - your attitude was very caring and great. Marie Mood Wadmalaw Island |
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Our ESC elevator was
installed on or about June 2005. We have had the annual
maintenance contract ever since that date. The elevator has
functioned very well and service calls have been timely and
performed in a professional manner. Kathy and I are thoroughly
satisfied with ESC. Sincerely, Carl & Kathy Piontek, Mt. Pleasant, SC |
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Charleston Elevator Co., Inc dba ESC Elevator 1744 Sam Rittenberg Blvd Suite 1A Charleston, SC 29407 (843) 577-3339 |